Already I feel much more efficient in my job! I put programs from this book into the offices and have seen great improvement. The materials we have studied are great tools for all of us to use to become more organized and productive. The morale of the staff is on its way up. The efficiency of each staff member is getting much better. Organization is finally starting to win out over chaos! We are now monitoring our statistics daily. With the help of the office managers, I am now able to see an overall change in how we handle statistics when we see even a slight fall – we handle them immediately. And, as a result, I get to report good news to the owners! It is such a relief to have such great employees who are willing to follow those principles. I enjoy working with all of them more than ever now. – A.F., Manager of 5 Dental Offices
