Table of Contents
Here are the subject headings and chapters covered in Breaking the Code.
Increasing Understanding & Discovering One’s Power
- Chapter 1: The A-R-C Triangle (Affinity, Reality, Communication. The keys to inter-personal relations.)
- Chapter 2: The K-R-C Triangle (Knowledge, Responsibility, Control. The keys to personal competence.)
Basic Organization
- Chapter 3: Understanding the Basic Words Of Organization
- Chapter 4: The Theory of Organization
- Chapter 5: Comm Lines: Don’t Jam Them
- Chapter 6: What an Executive Wants on His Lines
- Chapter 7: Your Job and How to Keep It
- Chapter 8: Organization and Morale
Products and Exchange
- Chapter 9: Products and Subproducts
- Chapter 10: Exchange, Company Income and Payroll
The Use of Statistics
- Chapter 11: The Conditions: Non-Existence and Above
- Chapter 12: The Conditions: Below Non-Existence
- Chapter 13: Reading Statistics
- Chapter 14: Targeting Of Statistics and Quotas
Planning
- Chapter 15: Battle Plans
- Chapter 16: Coordination
Office Efficiency
- Chapter 17: Company Communications System
- Chapter 18: Completed Staff Work
- Chapter 19: Developed Traffic
- Chapter 20: How to Handle Work
Ethics
- Chapter 21: The Design af Ethics
- Chapter 22: Rewards and Penalties
- Chapter 23: Ethics Reports
Successful Performance
- Chapter 24: Duties of an Employee
- Chapter 25: Providing Good Service
- Chapter 26: Professionalism
Appendix
- The Conditions Formulas
- Developed Traffic Summary List
Glossary
Index